Existing customers
Support for OfficeVision clients.
This page is for organizations with a signed OfficeVision agreement. Email our support team with your organization’s name and a short description of the issue.
Contact support
Use the form, or email support@officevision.co from your work address — either way your request becomes a ticket in our helpdesk.
Business hours: Monday–Friday, 10 a.m.–4 p.m. ET
Helpful details to include
- Your organization and the best way to reach you
- Which person, computer, or system is affected
- What you were doing when the problem started, and any error message (a screenshot helps)
- How many people it affects and whether work is stopped
Never send passwords or other credentials by email. If we need access to something, we’ll arrange it with you directly.
Not a client yet?
Troubleshooting and repairs are provided to organizations under a signed agreement. If you’re interested in working with OfficeVision, start with an inquiry and we’ll talk about what would fit.